Please note that being on time for collection is essential, whether the operator is collecting you at the TOURS & TICKETS pickup point or at your lodge. Vehicles have scheduled departure times at each point, and regretfully can not wait if you are late, and 100% “no show” cancellation fees will apply.
Please return to the vehicle on time after breaks in the camps, otherwise the guide may have to rush to get back to the drop-off point at the appointed time, and be forced to pass by game sightings!
It is strictly against the Operators Service Levels Agreement with the Kruger National Park to call in sightings by radio. Our guides are selected for their safari expertise and knowledge of the area, and are in group contact with each other on a private company sightings app which is silent and therefore less intrusive, especially at sightings.
CLOTHING & EXTRAS:
Always bring warm clothing or a blanket, as well as rainwear on overcast and rainy days – Open Vehicles can get very cold especially in the early mornings! In case of inclement weather, there are fleece-lined weatherproof ponchos in all our open vehicles. Mineral water is available on the vehicle – please ask your guide.
Rates do not include meals, but you do stop at the Kruger Park camp restaurants for breakfast (and lunch during the full day safari), for your own account.
All safaris and tours have to be pre-paid in full by 15h00 the day before.
Guide gratuities gratefully accepted.
Private vehicle safaris are recommended for families with children under 6 years.
Baggage and personal belongings are carried entirely at owner’s risk.
TOURS & TICKETS reserves the right to terminate any services if children are not behaving properly or causing a disturbance, or guests are intoxicated and/or causing a disturbance.