Get in touch with our WOW team!
Contact Methods
Choose your preferred channel below.
Email us
Email: book@tours-tickets.co.za
For quotes, include travel dates, number of guests, and where you’re staying.
WhatsApp / Call (General Reservations)
WhatsApp is usually quickest for availability checks and quick questions during office hours.
Emergency WhatsApp
Emergency lines are for urgent, time-sensitive travel issues only.
Prefer we call you?
Use the Contact Us button above and request a call-back with your best time window.
Booking Offices
Office hours for walk-ins, quotes, and booking assistance.
Perry’s Bridge – Hazyview (Mpumalanga)
- Mon – Sat8am – 5pm
- Sun9am – 1pm
Visiting the Hazyview office? Use the map below for directions.
Sabi River Sun Resort (Mpumalanga)
- Mon – Wed9h30am – 12pm
- Fri2pm – 4pm
- Sat9am – 12pm
Muizenberg – Cape Town (Western Cape)
- Mon – Fri8am – 5pm
Office Closures
All offices are closed on:
- 25 December
- 01 January
- Easter Sunday
Quick FAQ
Common questions we get asked.
What information do you need to quote me?
- - Dates of travel + preferred start times
- - Number of adults/children (and ages)
- - Where you’re staying (or nearest town)
- - What you want to do (safari, day tour, activities, transfers)
- - Budget range (optional) — helps us recommend the best fit
How quickly do you reply?
During office hours we reply quickest on WhatsApp. After hours, we respond as soon as we’re back online during office hours.
What’s your cancellation policy?
Policies vary by operator and are shown on our Good To Know page.
Is it better to book in advance?
Yes — peak seasons, long weekends, and school holidays fill fast. Booking early secures your preferred dates and times.
Can you recommend an itinerary if I’m unsure?
Absolutely. Tell us your dates, who you’re travelling with, your vibe (relaxed/adventure/wildlife), and where you’re staying — we’ll recommend the best plan.
Do you offer private tours or private safari vehicles?
Yes. Private vehicles are available for many activities and can be essential for families with young kids. Ask us for a private quote.
What payment methods do you accept?
We send you a secure payment link using YOCO. If you need a payment link or bank details, message us on WhatsApp.
Will I receive vouchers / confirmation?
Yes — once confirmed, we send your booking confirmation and voucher with meeting points, pickup times (if applicable), and any other important information.
Do you help with packages (accommodation + tours)?
Yes — we build multi-day packages with accommodation, safaris, Panorama Route, activities, and transfers. Use the Contact Us form and tell us your dates and must-dos.