What to bring

• Layers: Early mornings can be cold; afternoons warm. Bring a jacket, beanie, and a light rain layer in summer.
• Sun protection: Hat, sunglasses, sunscreen.
• Camera & binoculars: Highly recommended.
• Comfort: Closed shoes, lip balm, insect repellent, tissues.
• Cash: Helpful for rest camps and tipping.

On the vehicle

• Keep your phone/camera secured — open vehicles can be bumpy.
• Keep belongings on your lap or under your seat; monkeys and baboons steal unattended items at stops.
• Listening is part of the experience — quieter guests generally see more wildlife.

Rest camp stops

• You may stop for a coffee, toilet break, or meal (unless your voucher states otherwise).
• Meals and drinks are usually for your own account unless specified.
• Always return to the vehicle on time — delays affect the drive.

Wildlife etiquette & safety

• Remain seated unless your guide indicates it’s safe to disembark.
• Never feed or call the animals.
• Avoid loud noises or sudden movements.
• Smoking is prohibited in vehicles and only allowed in designated areas at rest camps.
• Always follow your guide’s instructions — they’re trained in wildlife behaviour and guest safety.

If you have any issues or feedback during your safari, contact Tours & Tickets SA on 082 574 2345 or book@tours-tickets.co.za.

The operator and guide reserve the right to refuse service or remove guests behaving inappropriately or endangering others.

Your booking

• All bookings are subject to availability and confirmation.
• Your voucher is your proof of booking — please check your times, pickup point, inclusions, and requirements carefully.
• Some activities are weather-dependent and may be delayed, rescheduled, or cancelled for safety.

Cancellations & no-shows

• Cancellation policies vary by activity/operator and will be stated on your invoice/voucher.
• Late arrivals may be treated as no-shows and may result in 100% cancellation fees (operator policy).
• For certain SANParks activities (sunset/sunrise/bush walks), once confirmed, a 100% cancellation fee may apply.

Pricing

• Rates may include Tours & Tickets SA admin/service fees and may differ from direct operator pricing.
• Park conservation/entry fees are often excluded unless explicitly stated as included.

Client responsibility

• Ensure you meet activity requirements (age, fitness, weight, medical limitations, swimming ability, etc.).
• Follow safety instructions and wear recommended clothing/footwear.
• Respect park rules and wildlife at all times.

If you’re unsure about any policy before paying, message us first — we’ll confirm the most important conditions for your exact booking.

• Arrive 30 minutes early for verification and loading.
• Late arrivals: may be treated as no-shows (T&Cs apply).
• Luggage: 1 large (15–20kg) + 1 small (max 5kg); total 20kg (driver may refuse excess).
• Pick-up points: Always confirm your pickup point and time on your voucher.
• Shared shuttles include comfort stops en-route (food/drinks not included).

• Safari guides: R150–R300 per person per day
• Transfer drivers: R50–R100 per person
• Restaurants: 10–15%
• Porters/attendants: R5–R20

If you’re unsure what’s appropriate for your itinerary, we’re happy to advise.

• We collect only information needed to process your booking (e.g. park entry, invoicing).
• Your details may be securely shared with relevant operators solely to deliver your booked services.
• We comply with POPIA and follow best-practice data protection standards.
• We do not sell your personal information.

• Keep valuables secure and out of sight.
• Avoid isolated areas after dark.
• Use reputable transport providers.
• Carry copies of passports and travel documents.

South Africa is incredible to explore — most trips are trouble-free with basic awareness.

Email: book@tours-tickets.co.za

WhatsApp / Call: 082 574 2345

Message us if you want us to confirm requirements, meeting points, or timing for your exact booking.